Privacy Policy
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Your privacy is important to SIGBAL. This Privacy Policy explains how SIGBAL may collect, use, store, and protect information when you access or use the SIGBAL website and platform.
By accessing or using SIGBAL, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described below.
Information We May Collect: When you create an account or use SIGBAL, we may collect information such as your name, email address, phone number, business information, account credentials, and other information that you voluntarily provide to us.
We may also collect information relating to your use of the platform, including searches, supplier or business profiles viewed, supplier contact information unlocked, credits used, saved information, transactions, and other interactions with SIGBAL.
When you purchase credits or other paid services, payment information may be processed by third-party payment providers such as Razorpay. SIGBAL does not intentionally store complete payment card, banking, or other sensitive payment credentials when such information is processed directly by the payment provider.
How We Use Information: SIGBAL may use collected information to create and manage user accounts, provide platform features, process transactions, manage credits, provide supplier and business discovery services, maintain account history, improve the platform, communicate with users, prevent fraud and misuse, and provide customer support.
We may use information about platform usage to understand how users interact with SIGBAL and to improve search, discovery, supplier information, recommendations, features, and overall user experience.
Business and Supplier Information: SIGBAL may display information about businesses, suppliers, manufacturers, vendors, products, and other commercial entities. Such information may come from publicly available sources, business submissions, third-party sources, or information collected and organized by SIGBAL.
SIGBAL may process and organize publicly available business information for business discovery purposes. Businesses or individuals who believe that information displayed on SIGBAL is inaccurate, outdated, or should be removed may contact SIGBAL so that the information can be reviewed.
Cookies and Similar Technologies: SIGBAL may use cookies, sessions, and similar technologies to maintain user login sessions, remember preferences, improve website functionality, understand platform usage, and help maintain security.
Third-party services used by SIGBAL may also use cookies or similar technologies in accordance with their own privacy policies.
Information Sharing: SIGBAL does not sell users' personal information simply for the purpose of selling personal data. Information may be shared with service providers, payment processors, technology providers, hosting providers, security providers, or other parties where reasonably necessary to operate and maintain the SIGBAL platform.
Information may also be disclosed where required by law, legal process, governmental authorities, fraud prevention requirements, or to protect the rights, security, and property of SIGBAL, its users, or others.
Supplier Contact Information: When a user unlocks supplier or business contact information using SIGBAL credits, the information is made available to that user through the platform according to the applicable SIGBAL feature and access rules.
Users are responsible for using supplier and business contact information lawfully and responsibly. Such information must not be used for harassment, unlawful solicitation, spam, abuse, or other prohibited activities.
Data Security: SIGBAL takes reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no internet-based platform or electronic transmission can be guaranteed to be completely secure.
Data Retention: SIGBAL may retain account information, transaction records, credit history, and other relevant information for as long as reasonably necessary to provide services, maintain records, prevent fraud, resolve disputes, comply with legal obligations, and protect legitimate business interests.
Third-Party Links: SIGBAL may provide links to third-party websites, including supplier websites, business websites, payment services, or other external platforms. SIGBAL does not control the privacy practices, security, content, or policies of third-party websites. Users should review the privacy policies of those websites separately.
Children's Privacy: SIGBAL is intended primarily for business and professional use. We do not knowingly request or collect personal information from children for purposes unrelated to the operation of the platform.
User Rights and Requests: Users may contact SIGBAL to request access to, correction of, or appropriate deletion of personal information associated with their account, subject to applicable law and legitimate requirements to retain certain information.
Users may also contact SIGBAL if they have questions about how their information is being used or if they believe their personal information has been handled incorrectly.
Changes to This Privacy Policy: SIGBAL may update this Privacy Policy from time to time to reflect changes in the platform, technology, business practices, or applicable legal requirements. Updated versions will be published on this page with a revised "Last Updated" date.
By continuing to use SIGBAL after changes are published, you acknowledge the updated Privacy Policy, subject to applicable law.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact SIGBAL through the contact information provided on the platform.
Last Updated: 21 August 2026